Contact information

Contact Us

MROVanta is an online retailer offering industrial maintenance and facility supplies for factories, warehouses, workshops, maintenance teams, facility managers, and small manufacturing operations.

If you have questions about an order, product, shipment, return, or store policy, please contact our customer support team using the information below.

Customer Support

Email: ruleindgalein@gmail.com
Phone: +1 (936) 260-5549

Email is the recommended contact method because it allows us to review your inquiry and maintain an accurate record of the information provided.

When contacting us about an existing order, please include your full name, order number, and a brief description of your inquiry. Please do not include payment card numbers, passwords, or other sensitive financial information.

Support Hours

Monday–Friday, 10:00 AM–6:00 PM Hong Kong Time (HKT), excluding public holidays.

We aim to respond to most email inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, periods of high inquiry volume, or when additional product or order information is required.

Product Inquiries

For questions concerning product dimensions, specifications, compatibility, materials, operating requirements, or intended applications, please include the product name or product-page link in your message.

Product information provided by our customer support team is for general informational purposes. Before purchasing or using any industrial product, customers should review the product description, specifications, manufacturer instructions, warnings, and applicable workplace safety requirements.

Website

Store Name: MROVanta
Website: https://mrovanta.com
Business Type: Online Retail Store
Primary Category: Industrial Maintenance & Facility Supplies

MROVanta operates as an online store. The business address below is not a walk-in retail store, showroom, customer service center, or product pickup location.

Business Address

MROVanta
Unit 809, 8/F, Brill Plaza
84 To Kwa Wan Road
To Kwa Wan, Hong Kong

This address is provided for business and legal correspondence only.

Please do not send returns or products to this address without first contacting us and receiving return instructions. Unauthorized returns or packages sent to an incorrect address may be delayed, refused, or returned to the sender. Please review our Return & Refund Policy before returning any item.

Order and Policy Assistance

For information about shipping, cancellations, returns, refunds, privacy, or website use, please refer to the applicable policy page available on our website. If you need clarification regarding a policy or a specific order, contact us before taking further action.